Acting General Manager

• Manage rollout of new customer loyalty program & new client relationship platform
• Drive a service culture measured by Net Promoter Score through our customer survey
• Partner with local fitness studios and non profit partners to increase brand awareness
• Serve as liaison to non profit partners for seasonal activities such as clothing drives and adopt-a-family
• Conduct contact tracing and proper protocols once positive COVID case was confirmed.

• Responsible for all aspects of payroll and data integrity
• Provided oversight and logistical support to multiple stores
• Leveraged online and in store shopping platforms to deliver frictionless customer experience
• Managed full return of store staff + safety procedure implementation during COVID-19 Pandemic

General Manager

• Recruited, hired and onboarded all team members at Lacoste's highest volume store
• Reinvented Outlet customer service model to be in line with boutiques

Flagship HR Manager

• Hosted visits with international leadership and stakeholders
• Worked with corporate business partners on pilot programs to increase top line sales

Flagship Store Manager

• Oversaw growth of 16% year-over-year in 2017
• Built relationship with local French film festival to increase local exposure

Store Manager

Find out detailed information about Alex Taylor, Acting General Manager in Los Angeles, CA

Alex Taylor: Acting General Manager in Los Angeles, CA

Alex Taylor

Athleta

Gap, GapKids, BabyGap, Capital District

Lacoste Outlet

Lacoste Outlet

Lacoste Outlet

Western Connecticut State University