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Customer Solutions Specialist

Managing a high-value territory, consistently exceeding sales targets, and driving revenue growth. Demonstrating excellent customer satisfaction skills, efficiently handling quote preparation, purchase orders, and delivery tracking, while fostering strong relationships through regular and trustworthy customer service.

As a Patagonia Customer Experience Representative, served as the primary point of contact for customers, delivering exceptional service through various communication channels. Effectively utilized available resources to address customer concerns, including tracking shipments, resolving accounting issues, and facilitating warranty replacements, ensuring unparalleled customer satisfaction.

Customer Experience Rep

As an Archives Assistant at Patagonia, played a vital role in preserving and safeguarding the company's corporate history, showcasing proficiency in receiving, organizing, and conducting audits of donated physical garments. Additionally, facilitated engaging tours of the Patagonia Campus and Archives while providing professional and attentive assistance to callers on the Patagonia HQ phone line.

 Archives Assistant

Provided valuable support during a store's transitional phase, ensuring smooth operations and seamless customer service. Collaborated in re-establishing and implementing company standards, while acting as a coach to staff, delivering constructive evaluations and motivational feedback to promote continuous improvement and a culture of excellence.

Patagonia, Pasadena - Interim Assistant Manager

Demonstrated a deep understanding of Patagonia's mission and commitment to quality, along with extensive product knowledge and a comprehensive understanding of the manufacturing processes behind Patagonia's offerings. 

Floor Lead

Find out detailed information about Nic Ruiz, Customer Solutions Specialist in Pensacola, FL

Nic Ruiz: Customer Solutions Specialist in Pensacola, FL

Nic Ruiz

Franklin Farms East

Patagonia, Inc.

Patagonia, Inc.

Patagonia, Inc.

Patagonia, Inc.