Store General Manager

•   Achieving best in class inventory management for Tukwila location
•   Buying Bicycles, parts, and accessories
•   Hiring service and sales staff and ensure all team members meet a range of key performance metrics, achieving best in class status
across sales and service
•   Promoting and achieving a Great Place to Work recognition
•   Ensure the best possible customer experience, resulting in 95% net promoter score up from 80%
•   Schedule, train, and delegate staff, ensuring individuals are directly responsible for a variety of duties including inventory, marketing, and volunteer opportunities

•   Meet monthly goals and deliver excellent customer service to all clients through a team and individual approach
•   Work with service manager and store owner for purchasing decisions
and new product additions
•   Track product sales and create seasonal pre-orders as well as weekly fill in to ensure product availability and prompt service
•   Driving sales through expert knowledge and dedicated service
6727 Mary Ave NW, Seattle, Washington 98117	 303.748.2858	sears.nicolas@gmail.com

Sales Manager

•	Develop a team that adhered to a strict two-day service turnaround, amongst best in Denver market
•	Determine labor prices, perform warranties, and keep shop up to date on new technologies in the industry
•	Solve complex mechanical issues in a timely manner with a team of mechanic

Service Manager

•	Help customers with finding the right products for their specific needs
•	Assist owner with preseason buys and fill in as needed
•	Merchandise store and collaborate on marketing efforts

Sales Associate and Snowboard Technician

Find out detailed information about Nicolas Sears, Store General Manager in Seattle

Nicolas Sears: Store General Manager in Seattle

Nicolas Sears

Trek

Campus Cycles

Campus Cycles

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