Global Seasonal Events Assistant Buyer

Assists in developing & merchandise 12 seasonal assortment for North America, Europe and all ICING Stores, analyzing current
market trends and ideas to recommend and develop new items for purchase while negotiating with vendors, both domestic and international, for price and delivery.
?	Conduct regular competitive shopping and reports back findings and relevant actions, utilizing all information necessary
?	Partner with various departments including but not limited to Planning, Allocation, Marketing, QA, PD, Logistics and In Store
Presentation to ensure the correct execution of assortments in stores

?	Built and managed online relationships with customers to make sure they are happy with our service through sales and style curation
?	Provided digital styling advice and support based on member's needs, fit, and lifestyle preferences
?	Managed inbound customer communication via chat, email and phone
?	Successfully maintained my customer book through various growth enabled performance metrics and sales quotas
?	Updated customer wants/needs to current and future Trunks to ensure a high level of curation and personalization.

Digital Stylist

?	Managed 6 Michael Kors FOB's Family of Business within Macy's and Lord & Taylor Oakbrook locations, RTW, Footwear & Accessories
?	Trained and developed the Macy's sales teams to drive business through an elevated experience and client database while promoting
the Michael Kors brand by encouraging cross selling between shop-in-shops
?	Developed a clear, consistent, and organized method of communication with my District Manager, corporate office, and Macy's
retail partners regularly via email, phone calls, and/or in-person meetings
?	Partnered with Macy's retail partners & Michael Kors management to gain support in operations, product replenishment, and day-to-
day events.
?	Conducted regular product knowledge, sales, & visual excellence trainings to ensure Macy's sales teams were knowledgeable and able to provide a consistent elevated experience.

Area Shop Manager

?	Responsible for driving 3 Chicago Bloomingdales concession locations
?	Responsible for recruitment and interview process, as well as answering questions and directing others to helpful resources
?	Performed payroll/benefit-related reconciliations to general ledger and other accounts, reconciled benefits statements
?	Increased employee retention rates above 80% by creating and maintaining a positive work environment
?	Performs customer service functions by answering employee requests and questions.
?	Assisted with processing of terminations, updated HR spreadsheet with employee change requests and processes paperwork
?	Assists with managing any controllable elements of the store's profit and loss budgets
?	Responsible for driving the team to achieve our locations performance targets and assisting with the preparation of the performance review
forms.
?	Recruited high caliber staff and manage all inductions and performances effectively
?	Used product knowledge to generate sales and increase customer loyalty to the brand demonstrating Greet, Observe, Talk, Fit, Assist, Thank

Area Concession Manager

?	Successfully, Managed 2 Chicago metro retail locations
?	Coordinated Chicago stores new employee training, actively drove trainings to contribute to the success of the team and location
?	Built open and honest relationships with clear conversations between team members, ensuring team participation and worked as a team with respect for each other.
?	Provided feedback to the Director of Retail Sales, regarding loss prevention measures as well as success of the team and location.
?	Conducted benefit enrollment for new employees, Verified 1-9 documentation and maintained all current employee new hire paperwork
?	Managed store budget, reviewed performance indicators, such as sales and discount levels and monitored store upkeep while providing
customer service to new and returning clients

Area Retail Manager

Find out detailed information about Nailah Wood, Global Seasonal Events Assistant Buyer 

Nailah Wood: Global Seasonal Events Assistant Buyer

Nailah Wood

Claire's Stores INC

Trunk Club Styling Team

Michael Kors

Ted Baker London

Chicago Trolley & Double Decker Co

Columbia College